# Terms and Conditions for GLOBAL OASIS SOLUTIONS
**Effective Date: July 15, 2024**
**Last Updated: July 15, 2024**
## Introduction
These Terms and Conditions ("Terms") govern your use of the services provided by GLOBAL OASIS SOLUTIONS ("we," "us," or "our"). By accessing or using our services, including business, individual, and corporate tax solutions, bookkeeping, and background checks, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.
## Services
### Scope of Services
GLOBAL OASIS SOLUTIONS provides a range of services, including but not limited to:
- Business tax solutions
- Individual tax solutions
- Corporate tax solutions
- Bookkeeping services
- Background checks
### Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you have the legal capacity to enter into a binding contract.
## User Obligations
### Accurate Information
You agree to provide accurate, current, and complete information as required for the provision of our services. You are responsible for maintaining the accuracy of the information you provide.
### Compliance with Laws
You agree to comply with all applicable laws and regulations in connection with your use of our services.
### Prohibited Activities
You agree not to:
- Use our services for any unlawful purpose.
- Interfere with or disrupt the integrity or performance of our services.
- Attempt to gain unauthorized access to our services or related systems or networks.
- Use our services to infringe upon the rights of others, including intellectual property rights.
## Payment and Fees
### Fees
Fees for our services are as outlined in the service agreement or as communicated to you at the time of service. All fees are non-refundable unless otherwise stated.
### Payment Terms
Payments are due upon receipt of the invoice unless otherwise agreed upon. We reserve the right to suspend or terminate services for non-payment.
## Confidentiality
We are committed to maintaining the confidentiality of your information. We will not disclose your confidential information to third parties except as required by law or as necessary to provide our services.
## Intellectual Property
All content, trademarks, logos, and other intellectual property related to our services are owned by GLOBAL OASIS SOLUTIONS or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use our services for your personal or business use. You agree not to reproduce, distribute, modify, or create derivative works of our content without our prior written consent.
## Limitation of Liability
To the fullest extent permitted by law, GLOBAL OASIS SOLUTIONS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from our services.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services.
## Indemnification
You agree to indemnify and hold GLOBAL OASIS SOLUTIONS, its affiliates, officers, directors, employees, agents, and licensors harmless from any claims, actions, demands, liabilities, and settlements, including without limitation, reasonable legal and accounting fees, resulting from or alleged to result from your use of our services or your violation of these Terms.
## Termination
We reserve the right to terminate or suspend your access to our services, without prior notice or liability, for any reason, including but not limited to your breach of these Terms.
## Governing Law
These Terms shall be governed and construed in accordance with the laws of the state in which GLOBAL OASIS SOLUTIONS operates, without regard to its conflict of law provisions.
## Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
## Subscriptions
By submitting a subscription and signing up for emails, you consent to receive marketing messages (e.g. promos, cart reminders) from GLOBAL OASIS SOLUTIONS Marketing Team. Consent is not a condition of purchase. Msg frequency varies. Unsubscribe at any time by clicking the unsubscribe link (where available).
## Contact Us
If you have any questions about these Terms, please contact us at:
GLOBAL OASIS SOLUTIONS
8751 Collin Mckinney Parkway Suite 1102 #1029
Mckinney, TX 75070
globaloasissolutions@gmail.com
469-563-2661
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
# Return and Refund Policy for GLOBAL OASIS SOLUTIONS
**Effective Date: July 15, 2024**
**Last Updated: July 15, 2024**
At GLOBAL OASIS SOLUTIONS, we strive to provide high-quality tax solutions, bookkeeping, and background check services. If for any reason you are not satisfied with our services, please review our Return and Refund Policy below.
## Service Satisfaction Guarantee
### Scope
This Return and Refund Policy applies to the following services:
- Business tax solutions
- Individual tax solutions
- Corporate tax solutions
- Bookkeeping services
- Background checks
## Refund Eligibility
### General Conditions
To be eligible for a refund, the following conditions must be met:
- You must contact us within 30 days of receiving the service.
- You must provide a detailed explanation of the reasons for your dissatisfaction.
- The service provided must not have been used for any illegal or unauthorized purpose.
### Exclusions
Refunds will not be issued for:
- Services that have been fully completed and delivered.
- Services where errors or issues are a result of inaccurate information provided by the client.
- Any fees or charges incurred for third-party services used during the provision of our services.
## Refund Process
### Requesting a Refund
To request a refund, please contact our customer service team at [Email Address] or [Phone Number]. Provide the following information:
- Your full name
- Contact information
- Details of the service provided
- Reasons for your dissatisfaction
### Review and Approval
Upon receiving your refund request, we will review the details and notify you of the approval or rejection of your refund request within 10 business days. If approved, we will initiate a refund to your original method of payment.
### Refund Method
Refunds will be processed to the original payment method used during the transaction. Depending on your payment method, the refund may take several days to appear in your account.
## Changes to Services
If you wish to make changes to the services you have purchased (e.g., scope, timeline), please contact us immediately. We will work with you to accommodate your needs, but additional fees may apply.
## Contact Us
If you have any questions about our Return and Refund Policy, please contact us at:
GLOBAL OASIS SOLUTIONS
8751 Collin Mckinney Parkway Suite 1102 #1029
Mckinney, TX 75070
globaloasissolutions@gmail.com
469-563-2661
By using our services, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.
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